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Home / Domestic Violence / ON / Kitchener / Women's Crisis Services of Waterloo Region

Women's Crisis Services of Waterloo Region in Kitchener, ON

Domestic Violence Help in Kitchener, ON

Primary Purpose Focused
Strength 52%
  • Hotline


    Hotline hours of operation

    Monday 24 hours
    Tuesday 24 hours
    Wednesday 24 hours
    Thursday 24 hours
    Friday 24 hours
    Saturday 24 hours
    Sunday 24 hours
  • Toll Free

    800-410-4482 800-410-4482
  • Business

    519-741-9184 519-741-9184
  • Text

  • *Collect calls accepted
  • Languages Spoken

    English , more
    Secure interpreters for all languages needed.


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  • Danger/lethality assessment
  • Crisis intervention services
  • Emergency shelter
  • Case management
  • Food and clothing
  • Safety planning
  • Domestic violence education
  • Shelter resident counseling
  • Non-resident counseling
  • Alternative housing counseling
  • Goal planning assistance
  • Health and wellness programs
  • Resources and referrals
  • Parenting skills training
  • Onsite mental health services
  • Onsite medical services
  • Child care during support groups
  • Youth counseling
  • Safety planning for children
  • Educational programs
  • After school programs
  • Teen activity program
  • Pet therapy
  • Art/music therapy
  • Domestic violence workshops

Populations Served

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  • Women
  • Individuals
  • Families
  • Counties Served

    Kitchener, Waterloo, Cambridge, Townships of Wilmot, Woolwich, Wellesley and North Dumfries.

About Women's Crisis Services of Waterloo Region

  • Website
  • Established

  • Beds

  • Maximum Length of Stay (days)

  • Wheelchair Accessible

  • Pet Shelter



Women’s Crisis Services operates two emergency shelters for abused women and their children: Anselma House in Kitchener and Haven House in Cambridge (for a total of 90 beds) plus a regional Outreach program. We are the only agency of its kind in Waterloo Region.